Section 45.63.030. Cancellation or replacement.

   (a) Notwithstanding AS 45.01 - AS 45.08, AS 45.12, AS 45.14, and AS 45.29 (Uniform Commercial Code), a telephone seller shall give the buyer a refund, credit, or replacement, at the option of the buyer, if
        (1) the property or services purchased are defective, not as represented, or not received as promised by the seller;
        (2) within seven days after receiving the purchased property, the buyer returns the purchased property and makes a written request for the refund, credit, or replacement; or
        (3) within seven days after paying for the purchased services and before the services are provided, the buyer makes a written request for the refund or credit.
   (b) A return or request is timely under (a) of this section if the return or request is made in person within the seven days or if the return or request is mailed, properly addressed and postmarked, postage prepaid, within the seven days.
   (c) Notwithstanding AS 45.01 - AS 45.08, AS 45.12, AS 45.14, and AS 45.29 (Uniform Commercial Code), a purchase of property from a telephone seller becomes final seven days after receipt of the property, unless the buyer requests a refund, credit, or replacement under (a) of this section, or the telephone seller fails to obtain the contract required by AS 45.63.020.
   (d) A purchase of services from a telephone seller becomes final seven days after receipt of the contract required by AS 45.63.020, unless the buyer requests a refund or credit under (a) of this section.

Authorities

45.63.020;45.63.060;45.63.080

Notes

References

9 AAC 14.010
AS 45.63.020 Written contract required.
AS 45.63.060 Criminal penalties.
AS 45.63.080 Exemptions.

History

(Sec. 1 ch 60 SLA 1993; am Sec. 15 - 17 ch 55 SLA 2004)